Terms of Service

Effective date: 2026-09-28

These terms are written to be readable, and they are meant to be fair. They do not take away any right you have under Ontario or Canadian law — where anything here conflicts with the Consumer Protection Act, 2002 or another consumer protection law, that law wins.

1. These terms

These terms of service ("Terms") are an agreement between you and MK Build ("we", "us", "our") covering your use of this website and any request you make through it. By using the website or sending a request, you accept these Terms. If you do not accept them, please do not use the website — call us instead.

Something in these Terms does not match what you were told in writing for a specific job? The written estimate or agreement for that job governs that job.

Privacy is covered separately in our Privacy Policy, and cookies in our Cookie Policy.

Not legal advice. These Terms are a general statement of how we operate. They are not legal advice to you, and they do not create a professional relationship beyond the work we agree to perform.

Your statutory rights are preserved. Nothing in these Terms waives, excludes or limits any right or remedy you have under the Consumer Protection Act, 2002 (Ontario), PIPEDA, the Construction Act (Ontario), or any other law that cannot be waived by agreement.

2. Who we are

MK Build provides property maintenance, repair, exterior construction, hardscaping, interior finishing, seasonal and emergency property services, serving the Greater Toronto Area (the GTA).

Contact: (905) 536-6173 · [email protected]. Business hours: Monday to Saturday. Emergencies: 24/7 emergency response.

3. Using this website

You may use this website to learn about our services, contact us and request a quote. You agree not to:

• Attempt to gain unauthorised access to any part of the site, its server or its data
• Interfere with the site’s operation, including through automated requests, scraping, denial-of-service attempts or attempts to defeat the spam controls on the quote form
• Submit content that is false, misleading, unlawful, abusive, or that contains malicious code
• Copy, republish or resell website content as your own

The quote request form accepts a maximum of 3 requests per day from the same connection. Repeated attempts to work around that limit may be blocked.

We may update or suspend parts of the website at any time. We aim to keep the information accurate, but see section 4.

4. Website information is general information only

Service descriptions, photographs, technical guidance and emergency checklists on this website are general information about the type of work we do. They are not an inspection, an assessment, a diagnosis, or a substitute for an on-site opinion about your property. Do not rely on website content as a substitute for professional advice about a specific building, and never attempt work that is unsafe for you to do.

Photographs used on this website are licensed stock imagery chosen to represent the type of work we do. They are not photographs of completed client projects; the disclosure is printed at the bottom of every page of this site.

5. Quotes, estimates and requests

A request submitted through this website, by phone, by text or by email is an invitation to quote. It is not an order and does not create a contract. An estimate or quote is our good-faith assessment of the work described and the price for it, on the assumptions and exclusions set out in it. It is not a guarantee that the final cost cannot change.

Estimates remain valid for 30 days unless the estimate says otherwise, and are subject to material pricing and availability. Our detailed expectations are set out in the Quote and Estimate Terms.

6. When a contract is formed

A contract for work is formed only when you accept a written scope and price and we confirm acceptance in writing (including by email or text message), or when work starts with your authorisation. Verbal instruction to proceed may form a contract, and we will follow it with written confirmation.

Work is performed under these Terms, the written estimate or agreement for the job, and any change orders agreed during the work.

7. Prices, taxes, deposits and payment

• Prices are in Canadian dollars and are subject to HST (and any other applicable taxes) unless the estimate states otherwise
• Permits, engineering, disposal fees, equipment rentals and materials are charged as stated in the estimate
• Any deposit or payment schedule is set out in writing in the estimate before work starts
• Invoices are payable on the terms stated on the invoice
• We do not collect payment card details through this website, and we never ask for them by text or email

8. Cancellation and refunds

How to cancel, and what we refund, is set out in the Cancellation and Refund Policy. It explains your cancellation rights under Ontario’s Consumer Protection Act, 2002 — including the cooling-off periods that apply to agreements made over the internet and to agreements signed in your home.

9. Your responsibilities

So we can quote accurately and work safely, you agree to:

• Give us accurate information about the property, the problem and any known hazards
• Provide safe and reasonably unobstructed access to the work area, and tell us about pets, alarms, security systems and locked areas
• Make electricity and water available where reasonably needed, unless agreed otherwise
• Tell us about any special requirements, including building rules, condominium or property management approvals, and permit conditions
• Obtain any consent required from a landlord, condominium corporation, tenant or co-owner before work that affects their area
• Disclose, before work starts, any known designated substances such as asbestos in a pre-1990s building

If we arrive and the site cannot be worked on safely, access is not available, or the scope is materially different from what was described, we may stop, reschedule, or provide a revised estimate.

10. Emergency work and safety

For emergencies we may begin stabilising work quickly to prevent further damage, with your verbal authorisation, and document the work and the costs as it proceeds. Emergency attendance affects our schedule rather than our methods: we still tell you what we found and what the permanent repair involves.

Life-threatening emergencies are not ours to handle: call 911. If you smell gas, see fire or suspect an electrical hazard, leave the property and call 911 or the relevant utility’s emergency line first. Response times depend on conditions, traffic and weather, and we cannot guarantee a specific arrival time.

11. Workmanship, warranty and defects

We perform work in a competent and workmanlike manner and use materials suitable for the intended purpose. Any warranty we provide is stated in the written estimate or agreement for the job, and covers our workmanship for the period stated there.

Warranties do not cover normal wear, misuse, damage caused by others, alterations after our work, neglect of maintenance, or problems caused by pre-existing conditions we disclosed. If something is not right, tell us promptly: early notice is almost always the cheapest fix, and we would rather look at it than argue about it.

12. Insurance and coverage

We carry insurance appropriate to the work we perform. We can provide proof of insurance, and WSIB clearance where it applies, before work starts. Ask us for it — a tradesperson who cannot produce that paperwork on request is a risk worth avoiding.

13. Limitation of liability

To the maximum extent permitted by law, and except as described below, our total liability for any claim arising out of or relating to work we perform is limited to the amount you paid us for the specific work giving rise to the claim.

To the same extent, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost rent, lost revenue or loss of use, however they arise.

Nothing in this section limits liability that cannot lawfully be limited, including liability for our negligence causing personal injury or death, for fraud or fraudulent misrepresentation, for wilful misconduct, or any right or remedy you have under the Consumer Protection Act, 2002 or other applicable consumer protection legislation. Website content is provided on an "as is" basis, and we do not warrant that the site will be uninterrupted or error-free.

14. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from: property conditions or hazards you knew about and did not disclose; work performed at your direction outside the agreed scope; breaches of building, condominium or property rules by you; or materials or components you supplied or insisted we use against our written advice.

15. Intellectual property

The content of this website — text, layout, design, graphics and the MK Build name and mark — belongs to us or is used with permission. You may view, download and print pages for your own non-commercial use. You may not republish, modify, distribute or use the content commercially without our written permission.

16. Third-party links

Links to other websites are provided for convenience. We do not control those sites and are not responsible for their content, security or privacy practices.

17. Privacy

How we handle personal information is described in our Privacy Policy, which forms part of these Terms.

18. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. You and we agree to the exclusive jurisdiction of the courts of Ontario for any dispute arising out of these Terms or our work. Nothing in this section prevents you from pursuing a claim in a court that otherwise has jurisdiction over the matter, or from contacting a consumer protection or regulatory body.

19. Changes to these Terms

We may update these Terms. The version published here at the time of your request or engagement is the version that applies to it, and the effective date is shown above.

20. General

• If any provision is found unenforceable, the rest of these Terms continue in force, and the unenforceable provision is read down to the minimum extent necessary
• Our failure to enforce a provision is not a waiver of it
• You may not assign your rights under these Terms without our written consent; we may assign ours to a successor business
• These Terms, together with the written estimate or agreement for a job and our Privacy Policy, are the entire agreement between us on this subject
• Notices to us should be sent by phone or, if written notice is needed, by email or mail to the contact details above or in the Footer of this site

21. Contact about these Terms

Questions about these Terms? Call (905) 536-6173 or email [email protected]. We will answer in plain language, and if you need it in writing, we will put it in writing.

Consumer Protection Ontario provides independent information about consumer rights in Ontario: ontario.ca — Consumer Protection Ontario.

This document is written in plain language to be genuinely readable. It is not legal advice to you, and it does not limit any right you have under the laws of Ontario or Canada, including the Consumer Protection Act, 2002 and the Personal Information Protection and Electronic Documents Act (PIPEDA).