01
Be specific about the symptom
"Water stains on the ceiling below the bathroom, worse after a shower" beats "leak". It tells us where to start.
Describe the problem, choose how you want to be reached, and we will come back to you with next steps and an honest view of what it needs.
01
"Water stains on the ceiling below the bathroom, worse after a shower" beats "leak". It tells us where to start.
02
If it is getting worse every day, mark it urgent. We would rather triage honestly than have you wait in a queue.
03
Photos of the problem and the surrounding area let us bring the right materials and give a tighter number.
Call or text (905) 536-6173, or use the request-a-quote form. Choose whether you would rather be called, texted or emailed, and we only ask for that one contact detail. To keep spam out, the form accepts a maximum of three requests per day from any one connection.
Yes. Work is described in writing with a price before it starts. Changes are agreed before they happen, so the invoice matches the estimate.
Payment terms, deposits and schedule are set out in your written estimate so there is no ambiguity. We never collect card details through this website, and we will never ask for them by text or email.
We read it properly and check whether it is an emergency first. Then we contact you the way you asked us to — usually the same business day. If a visit is needed we book it, and nothing starts until you approve a written scope and price.